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FAQ
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What payment methods do you accept?I accept credit/debit cards and PayPal on this site. At conventions, I take debit/credit cards or cash.
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What is your shipping policy?Shipping costs may vary. All packages are insured, so no need to worry about anything getting lost or damaged.
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Do you offer international shipping?Yes, international shipping is available. Shipping costs and delivery times may vary depending on the destination.
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How can I track my order?Once your order is shipped, you will receive a tracking number via email.
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What if my package gets lost?All packages are insured. If your package hasn't arrived after 20 days since the shipping date, contact me via ariartistryaffairs@gmail.com so we can discuss next steps.
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Can I change my order after placing it?If you need to make changes to your order, please contact me within 24 hours of placing it. I will do my best to accommodate your request. Once your order has been shipped, it cannot be changed.
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What is your cancellation policy?You can cancel your order within 24 hours of placing it. Once your order has been shipped, it cannot be cancelled.
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What is your return/refund policy?Have a problem with your order? Reach out to me via ariartistryaffairs@gmail.com and we can discuss next steps. Depending on the problem, a refund or replacement may be issued.
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